Privacy Policy

What information do Concord Wines record?
If you are a registered user of Concord Wines services, Concord Wines will gather information about your use of our services, such as generic types of data access, times and volume of use of the services and traffic data from the use of our website. Before you register at Concord Wines for the access membership areas, you can browse the website of Concord Wines anonymously.

How do we use your information
For each visitor who browse Concord Wine's website, Concord Wine's Web server automatically recognizes the users’ domain name. We also collect the e-mail addresses of those who communicate with us via e-mail and aggregate information on what pages users’ access or visit. Information volunteered by the user such as survey information and/or site registrations is also collected. The information we collect is used primarily for internal review and to improve the content of our Website & services. It is also used to notify users about updates to our services. This information is not shared with other organizations for commercial purposes. If you do not want to receive e-mail from us in the future, please let us know by e-mailing sales@concordwines.com.hk

Passing your information to third parties
Except where the law permits or unless you specifically agree, Concord Wines does not sell or rent your personal data to others outside Concord Wines. Concord Wines do not share or sell our customer list to any third party.
Cookies/Software agents
"Cookies" are pieces of software, which may be sent and recorded on your computer. These cookies enable us to collect information about how our websites and services are being used and to manage them more efficiently. Until you have registered on Concord Wines’ website, the cookie will only track general usage patterns and technical information about your computer type and will not be used to identify you individually. After registration, cookies will be used to collect information on you to facilitate your website experience.

You can turn off the ability to receive cookies by adjusting the browser on your computer but you should note that if you do so, this may materially distort the quality of service and data you receive. Cookies are not a tool to collect your personal information. Cookies are used as a site security software to stop abuse of our subscriber service.

E-mail alerts, notices and newsletters
Concord Wines offers the opportunity for you to receive e-newsletters, other product promotion and new services. You can at any time choose to stop receiving e-mail alerts or newsletters by following the termination instructions on the alert, notification or e-newsletter or by sending e-mail to sales@concordwines.com.hk

Security
Concord Wines has developed strict policies governing information technology. These cover areas such as access control, authentication, audit, monitoring, alarms, data storage, back-up and transmission standards and environment integrity. Concord Wines will use reasonable endeavors to install and have appropriate security measures in place in Concord Wines' website facilities to protect against the loss, misuse or alteration of information that Concord Wines has collected from you at Concord Wines' website.
We use the finest encryption systems available to ensure your credit card details are sent in a secure format. We make use of Verisign software for our encryption.

As an additional security precaution, we do not store any credit card details on at our website.